Job Description:

Our client, an International Financial Services organization is looking for a very senior-level Director, Product Training & Support to join their Web Channels team.

The ideal candidate must have the following experience:

• University degree of equivalent
• Experience with both eLearning and conventional instructional design concepts, principles, methodologies, evaluation tools and technology based delivery vehicles
• Previous training design, development and delivery experience
• Solid people and project management experience
• Previous experience delivering training via e-training and in-person
• Exceptional written, verbal and presentation skills coupled with a strong orientation towards customer service
• Demonstrated knowledge and ability to communicate information to a wide variety of audiences
• Strong analytical and problem solving skills, high level of innovative and creative thinking
• Extensive experience in the use of Internet and Web technologies and delivering training content for these channels
• Proficiency in Windows and Windows applications
• Strong interpersonal skills to be able to deal effectively with a broad range contacts, from technical staff to clients to senior management
• Ability to multi-task and understand competing priorities following through to the completion of assigned projects

Nice-to-haves: Strong business knowledge of the Funds and Custodial Financial Services including back office systems and operations

Applicable Skills:
BUSINESS DEVELOPMENT, COMMUNICATIONS, FINANCIAL SERVICES, MANAGEMENT, ONLINE, TRAINING