Job Description:

Position - Digital Account Director - Montreal

Opportunity Overview:

Our client is a multi-award winning digital agency based in Montreal. They have an incredible, and growing, list of clients. The growth of their business has created the need for an Digital Account Director.

Our client enjoys a high profile and enviable reputation in the industry. Joining them now as they continue to grow provides you an opportunity to grow with them, taking on additional responsibility based on your success and over time. You will have the chance to learn from some of the best strategic thinkers in the industry and will be expected to grow in this area as well.

As an exceptional candidate for this role:

• You have solid leadership experience in the digital / interactive industry. You walk the walk. You have an obvious passion for the online industry and this powers your highly strategic and creative thinking. You are technically astute and stay absolutely current with emerging trends and technology in the space.
• You are also a client relationship manager at the top of your game. You will immediately gain client trust through your digital expertise, your understanding of the clients’ business, and your commitment to outstanding customer service.
• You are a proven team leader with a history of actively developing and mentoring your agency team.
• You understand the realities of business; you are an experienced P&L manager. Also, while this is not a business development role, it is expected that you are able to recognize organic growth opportunities with existing clients and grow them.

Your rewards for success in this role will be as exceptional as you are.

Peers:

Our client’s team enjoys a friendly but fast paced and entrepreneurial culture. They are seeking an individual who thrives in and nourishes this type of environment. It is expected that you will learn from the leaders of the agency and that you will mentor those who can learn from you.

Requirements of Role:

The first requirement of the Account Director will be to initiate and build relationships with an assigned group of clients; winning their trust with your deep knowledge of the digital space and your strategic thinking.

You will have a deep understanding of process and project management disciplines; you will have exceptional client and team relationship skills; and you will have proven ability to manage the P&L for your group of clients.

Primary Responsibilities:

• Strategic Counsel / Client Management:
• Lead successful implementation of a variety of digital marketing projects
• Lead project management staff and processes
• Finances, digital thinking, great client service, great team leader
• Development of measurable strategies for website development, online advertising, mobile, email and search
• Effectively present, sell and defend agency work/proposals to clients
• Assist clients with planning and budgeting of interactive spending
• Keep apprised of clients’ brands, products/services and marketing activities, as well as competitor activities
• Build a strong, lasting relationship with clients based on progress in achieving the client’s business objectives
• Oversee quality control for client jobs; reviews all material prior to presentation to client.
• Manage project costs and ensures agency activity is executed with efficiency that results in profit for the organization
• Mentor and develop account services team members and set annual performance objectives and development plans for direct reports
• Actively identify, research, and present additional business opportunities to executive-level contacts

Desired Qualifications:

• University degree preferably in Marketing or equivalent experience.
• Strong understanding of Digital Marketing and Communications and demonstrated success in development of digital strategies and tactical implementation of measurable projects and programs.
• 7+ years of solid experience in an agency (integrated advertising or interactive marketing) environment with direct experience in client management, project management and new business development.
• Knowledge of web production techniques and costs.
• Needs to be attentive to detail, resourceful, work well under pressure, and have strong communication skills - both written & oral
• Knowledge of Microsoft Word, Excel, and PowerPoint required; Microsoft Project a plus.

Key Attributes for Success:

• Passion for the web, continuously studies the space; stays on top of emerging technologies.
• Natural ability to connect with people and to build strong client relationships; engaging personality
• Able to direct and coordinate the activities of others; to motivate and inspire others; to assign and delegate work to others; to control, monitor and improve the work of others
• Takes action without requiring direction from others.
• High energy level - works fast.
• Flexibility; you will need flexible thinking and the confidence to figure things out yourself

Compensation:

• Competitive salary, commensurate with experience
• Standard benefits package
• Three (3) weeks’ vacation to start as well as additional days on Long Weekends