Helpdesk Technician
| Job
code: |
3070 |
| Job Category: |
Information Technology |
| City: |
Dallas |
Job Description:
Our client is currently interviewing qualified A+ certified Helpdesk Technician’s candidates for a Tier 1 Helpdesk position inNorth Dallas. The ideal candidate will have experience supporting Windows XP operating system related problems, Microsoft Office XP (Word, Outlook, Excel) end user support, Microsoft Outlook end user support, VPN, and general connectivity related issues. This motivated self starter should bring 1 or more years of solid helpdesk experience to the table, have the ability to hit the ground running, and have a superior approach to solving technical issues with a high quality customer service focus. The ideal candidate will have excellent communication skills both written and oral, and have the ability to update a knowledge base when required. A majority of the job functions will revolve around the candidate's ability to resolve issues in a timely manner and escalate when necessary!
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Qualifications :
Microsoft Windows XP Operating System Microsoft Office XP (Word, Outlook, Excel) Microsoft Internet Explorer VPN Remote Access | Network Stream or Net Meeting General network connectivity issues 1+ years of continuous Helpdesk experience CompTIA A+ Certification
Heat or Remedy Tracking Systems Please visit us on the web at www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas, which location in Austin, Dallas, Fort Worth, Plano, Houston, Sugar Land, The Woodlands, and in Pensacola, Florida.
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.
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