To provide support to patients, Physicians, Practice Manager, and Billing Staff as needed.  Responsible for various business related function in the physician office, including, but not limited to: greeting patients upon arrival, conducting clinic business on the telephone, making sure that patient encounter forms are complete and accurate, performing data entry (patient demographics), charge entry, billing duties, and serving as a liaison between the providers for the office and office staff. 

Relationships:

Interacts with the Managing Physician/Owner, associate physicians, physician extenders, office staff, vendors, healthcare provider and payors.  Serve as major resource to staff and physicians.

Responsibilities:

-        Carry out all policies and objectives established and approved by the practice and ensure staff compliance with policies and procedures.

-        Assist in accomplishing the goals of the practice through effective direction, development and motivation of employees.

-        Answers phones and schedules parties (new or established).

-        Schedules follow up visits/testing for patients while in office or on telephone.

-        Prepares and coordinates all information relevant to patient visits to office including but not limited to: chart preparation, workers compensations paperwork, patient demographics etc.

-        Prepares and coordinates all aspects of Life Care Planning, including, but not limited: scheduling of assesements, depositions, court trials, and preparation of dictations within set forth by Life Care Planning.  Also will serve as liaison between office and Life Care Planning Staff.

-        Insurance verification for both inpatient and outpatients including, but not limited to updating information in system as well as documentation in patient’s chart.

-        Assists in all aspect of billing, charge entry, insurance verification and assistance to Billing Coordinator as needed.

-        Assist in completion of all steps in filing of secondary and tertiary claims at least weekly, but more if necessitated by the volume of the practice.

-        Assist in the mailing of patient statements on a monthly basis, printing, reviewing patient’s financial history, and mailing patient statements.  Patient with questionable financial status will be referred to Billing Coordinator or Practice Manager.

-        Assist physician with patients in exam room when needed (ex MMI, vitals)

-        Translates for patients via phone or in person when needed.

-        Reviews patient encounter forms and Workers Compensation forms for accuracy and completeness.  Returns incomplete forms to physician for correction.

-        Assist in the coordination of the physicians and physician extenders weekly schedules with in the hospital and office as needed.

-        Assists reviews and evaluates existing practices, procedures and business processes and suggests implementation of new procedures etc. to remain in line with the goals and objectives set forth by the managing physician.

-        Helps prepare agenda for staff on a monthly basis.

-        Open mail and distribute to appropriate parties.

-        Respect and maintain patient confidentiality according to state and federal law.

-        Perform related work as required or perform additional duties as deemed necessary.

Education/ Experience Required:

-        High school diploma or equivalent.

-        Prior medical office experience required.

-        Knowledge of managed care required.

-        Knowledge of finance and billing information systems necessary.

-        Strong planning, organization, and communication skills are essential.

-        Must be self-directed, efficient, and able to work independently.

-        Excellent verbal and written skills.

Please visit us on the web at www.frontlinesourcegroup.com

Equal Opportunity Employer, M/F/V/D.  Candidates must have authorization to work in the U.S.  Clients will not sponsor visas.

Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas, which location in Austin, Dallas, Fort Worth, Plano, Houston, Sugar Land, and The Woodlands.

Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements.  We work with clients and candidates in all areas of the United States and Canada.

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