This well-established entrepreneurial firm has built their reputation on customer-centric partnerships with major retail clients. They've developed an excellent business base among leading retailers such as Lowe's, Canadian Tire and Sears.

This North Carolina-based position is an addition to their small but nimble North American team. Reporting to the President, duties include:

• Complete interface with the customer on all new and existing projects,
• Become a company resource by building and maintaining product library for the company and also act as the lead in keeping products up to date in web based programs such as Big Hammer, etc, as well Retailer’s own web based programs.
• Control Project tracking sheets for all new projects with various retailers.
• Continuous review of the US landscape across all product lines and keep the organization informed of current marketing data, new trends and opportunities.
• Collaborate with other Sunrise associates on the writing, translation and /or updating of product manuals, quick start guides and new product packaging.
• Purchasing, shipping, receiving, and assembly of product samples.
• Review and manage all return data reports as well as all aspects of after-sale customer service.

Your success profile includes: