Vision Group Global Consulting , LLC - Job Openings

LTE Ericsson Field Technician

2010-06-14T14:53:05.037Z

LTE Ericsson Field Technician
Location: MA (New England Market)
Salary: Commensurate
Type: Perm/Direct Hire
Responsibilities include, but are not limited to:
Candidate will be required to perform a range of activities, including moving heavy equipment into position (cabinets may weigh up to 1200 lbs.) and mark/drill holes in steel or concrete foundation (hammer drills, Mag-drills).
Installation of RF/ground/power/telecommunications cabling.
Assembling electronic equipment in racks/cabinets, plumbing all RF, wiring all power, punch down of a cat 5/5E/6 cables as appropriate (IAW OEM instructions)
Interfacing with control devices via laptop
Tasks may be in support of BTS installation, switch equipment, MW equipment, etc.
Documentation of all activities must be 100% reliable and accurate
Completion of client and company checklists, photos, and test results typically communicated to management electronically (emails, uploads to FTP, Web Interface, etc.)
Conduct site visits to ensure construction vendors are closely following the strict construction standards for new site builds and other Quality Assurance Services
Ability to use a compass
Familiar with telecommunications construction standards
Provide field support for new cell construction in the following areas: site supervision, equipment delivery coordination, path alignment coordination, equipment installation, cell turn up and cell optimization
Provide technical support with pathing and maintaining backhaul network
Install, cable and program new equipment at site locations by maintaining proper cable management and loading configuration files into power management system, servers and other devices loaded into the cabinet
Determining the cause of equipment failure using various types of complex test equipment
Commission new sites into the network by working with remote team to test functionality and alarms
Test drive new sites and test for handovers, signal strength and basic functionality
Receive, investigate, resolve and track trouble tickets
Assist with resolving customer related issues and visit location to ensure 100% satisfaction
Maintain network documentation with a very high level of accuracy
Responding to all Network Operations Center (NOC) call outs within a specified area and contacting appropriate field staff to resolve system problems
Completing work that is assigned while on 24-hour on call? duty to resolve any cell-related or customer issues
?
To Apply e-mail your resume to: JNorcross@VisionGroupGlobal.com

Category : IT/Networking/Hardware
Location/City : MA - Boston

Sr. JAVA Hibernate and Spring Developer

2010-04-21T20:13:50.19Z

Sr. JAVA Hibernate and Spring Developer

Location: Mid Town Manhattan, NYC

Salary: $65-$78 p/hr full-time

Type: 6mth Contract that will most likely go perm at the end of the contract period.

Requirements:

*Candidates should be extremely strong developers.
Strong Communication Skills a Must
MUST be very process oriented
The whole environment is Java Spring Hibernate Oracle JBPM
JAVA Swing would be a plus because they will from time to time be doing front end development
These developers will be not only creating features to the core platform to accommodate new services to be launched, but they will also be working on expanding the core platform itself.

To Apply, please e-mail your resume and salary requirements to: JNorcross@VisionGroupGlobal.com

Category : IT/Software Development
Location/City : NY - New York

C# .net Real Time Trading RISK Developer

2010-04-21T20:09:26.56Z

C# .net Real time Trading RISK Developer

Location: Manhattan

Salary: $65-$70 p/hr

Contract Duration: 10?- 24 months

Must be strong hard code coder
Must have very good educational background?(IVY League?a plus)?
C# .net Real time Risk, and GEARS experience
Equities experience.
Client Server/ windows experience
Global Equities application Risks experience
It is?a REAL TIME risk application in a global environment.

If interested, e-mail us your resume and salary requirements to: JNorcross@VIsionGroupGlobal.com

Category : IT/Software Development
Location/City : NY - New York

Windows GUI developer

2010-04-21T20:03:34.103Z

Windows GUI developer
Location: NYC
Salary: $65-$70 p/hr
Type: Long Term Contract (10-24 months)
?
*Must have real time trading systems experience, must?have solid?C++ background. Understanding of Object Oriented Architecture and Design. Experience in development and support of critical enterprise systems. Knowledge of Windows operating system with understanding of Linux. At least 3 years of experience with C#/.NET application development. Minimum of 5 years of GUI development in RAD environment. Knowledge of multi-threaded programming. Knowledge of other languages: C/C++, and Java. Working knowledge of messaging middleware: TIBCO, 29West. Experience with networking protocols: TCP/IP and UDP. Understanding of relational databases and experience with Oracle & Sybase Problem solving capability and strong analytical skills Excellent interpersonal communication skillsIf interested e-mail your resume and salary requirements to: JNorcross@VisionGroupGlobal.com

Category : IT/Software Development
Location/City : NY - New York

TECHNOLOGY TEAM LEADER

2010-04-21T16:40:52.307Z

Position Summary:Responsibility and leadership for a single engineering team having broadly defined projects and resources for an engineering area.? Typically a mid-management level in engineering at a medium to small division, or a team leader for project level engineering or technical support at a large division.Scope/Supervision and Interaction:
Defines plans, cost estimates, and schedules for engineering projects or support unit operations.? Coordinates team efforts with related teams or interdependent functions. Projects may include a variety of complex features such as conflicting design requirements or non-standard material or process constraints.? Project team is primarily composed of technical engineers.? Engineering technical support is provided using integrated systems and standards across multiple products.Essential Functions:Contact with customer engineering on project design or specifications.? Makes operational decisions and allocates budgeted resources for a single engineering team or engineering support team.? Prepares project or support recommendations that impact performance to schedule and efficiency. Represents the organization as technical liaison in providing solutions to problems associated with a specific project.Functional technical areas include:Engineering: Aeronautical; Electronic/Electrical design; Computer systems hardware and software; Systems engineering; Mechanical design; Metallurgical engineering; Reliability; Test design.Engineering Support: Configuration/data management; Engineering design; Engineering lab operations.Qualifications:-Knowledge of product and engineering function that would typically be obtained through a Bachelor's degree in Engineering or a related discipline, and six or more years of professional level experience.? Demonstrated ability to perform the described role and responsibilities and obtain the desired results.-Two or more years of team leadership in technical support and/or demonstrated leadership of technical projects or programs in a team environment.? May be the first level of team leader for an engineering design team.-Thorough knowledge of technical specialty area, analysis tools, and general engineering practices.-Demonstrated teamwork and team building skills in producing results and meeting organizational objectives.? Capable of assessing and developing individual and team skills and capabilities.? Able to create and maintain enthusiasm for new and challenging goals.? Serves as a role model by promoting new ideas and positive change.-Ability to build current and future technical talent through planned developmental assignments, support of continuous learning, and mentoring.To Apply, email us your resume along with salary requirements to: JNorcross@VisionGroupGlobal.com

Category : Engineering
Location/City : MS - Olive Branch

Sr. Systems Engineer (hydraulic hybrid programs)

2010-04-21T16:29:02.063Z

Position Summary:To analyze and develop system design and component specifications to support customer and market objectives utilizing principles of systems engineering and other related technical and engineering disciplines to evaluate and develop solutions, clarify requirements, and accomplish system validation activities solutions in support of the Corporate WIN Strategy.?Essential Functions:Develop conceptual and detailed system design specifications by analyzing and integrating application requirements and specifications for the necessary subsystems and components considering using existing product utilization, cost optimization, manufacturing initiatives, and life cycle considerations.? Perform diverse and complex design and analysis of subsystems and systems by applying engineering principles and developing new or unique analysis tools as required.??Provide leadership and coordination to design team. Work with multi-functional team to develop cost effective, reliable, and easy to manufacture product.?Define and document system descriptions and validation processes, including required embedded traceability, necessary to achieve acceptance.? Develop predictive models that satisfactorily simulate and verify system performance.?Develop system interface, maintenance, and training approaches and documentation including functional diagrams, schematics, interface control documents, reports of performance, function, safety, and reliability requirements analysis, system function, and/or existing technology/manufacturing capability.?Provide technical system information affecting long range plant and product engineering planning.? Communicates with customer to identify new business opportunities, present systems capabilities, and clarify customers? technical requirements.? Write technical proposals for customers by reviewing and interpreting system requirements.?Lead or participate in studies to evaluate or determine feasibility of new or modified equipment and related systems considering technical and economic factors, available resources, time constraints, and customer impact.? Present study results and recommendations to appropriate people.?Investigate pertinent system design factors such as function, performance, availability of materials and equipment, interchangeability, replaceability, strength-weight efficiency, contractual specification requirements, determining optimum solutions and implementing recommendations.?Prepare or direct preparation of system layout, detailed drawings, and schematics by coordinating with engineering design, interpreting customer and functional requirements, or by using engineering computer-aided design tools and following industry and/or military design standards.? Develops critical data and makes preliminary system layouts and documentation necessary to present system proposals to customers. •?Review drawings and layouts to ensure clarity, completeness, form, fit, functionality, and conformity to standards, procedures, and specifications.? Identify design errors, omissions, and other deficiencies at the component and system levels, and directs revisions and improvements to engineers or other designers.? Lead efforts to obtain industry/governmental agency approval.?Refine and enhance products and processes by applying continuous improvement principles and technique.? Recommend actions by analyzing and interpreting data and making comparative analyses.? Analyze proposed changes in methods and materials.?Maintain professional and technical knowledge by attending educational workshops, reviewing technical publications, benchmarking best practices, and/or participating in professional associations.?Represent company on high-level projects and shares specialized knowledge with others.? Train and mentor less experienced employees.? Contribute to team effort by accomplishing related results as needed. Work assignments may include cross-functional or project team responsibilities (e.g. continuous improvement).?Perform other similar or associated duties necessary to accomplish job objectives or as assigned by the immediate supervisor.?Qualifications:Bachelor?s Degree in Mechanical Engineering and 5-7 years of related experience or an equivalent combination of education and experience required. M.S. degree preferred.? Demonstrated project management skills and creativity in new product design required.? Proficient knowledge of Microsoft Office and CAD software required.? Sound presentational skills including experience in using Power Point to develop presentations required.?Thorough knowledge of engineering principles, higher mathematics, and industry practices and regulations associated with either mechanical, electrical, packaging, optics, or other engineering disciplines.Ability to apply broad knowledge of related engineering areas to area of systems expertise.?Knowledge of regulatory compliance requirements related to assigned area.Ability to assess and effectively implement continuous improvement principles and techniques.?Ability to solve a wide range of difficult technical problems in imaginative and practical ways and evaluate alternative solutions that may require coordination across multiple teams.Ability to effectively exert influence on the overall team and functional objectives and provide status based on project milestones.?Ability to read, analyze, and interpret highly technical studies and reports.?Ability to effectively communicate and present information to team members, team leaders, vendors, other teams, and top management.?Ability to respond to significant inquiries or complaints from customers, regulatory agencies, or members of the business community.Ability to provide leadership to others in area of specialization and effectively act as the prime contact on high level projects. •Ability to effectively demonstrate team member competencies and participate in goal-setting, performance feedback, and self-development activities.?Additional Responsibilities • • Overall mission is to provide systems engineering skills and services within Energy Recovery hydraulic hybrid programs. • Develop and optimize complex, technologically leading-edge electro-mechanical / hydraulic driveline system intended for on and off road heavy vehicle markets. • Take primary ownership of System Design FMEA, System DVP, and System Process FMEA. • Responsible for ensuring high quality system design through APQP activities, addressing field issues on the system design level, and working with customers, suppliers, and subsystem engineers. • Organize and participate in design and manufacturing review meetings, and support system service, marketing and new system development. • Work with teams developing future products / applications to ensure lessons learned from lead application as implemented. • Must be willing to travel to customer and supplier sites, participate in field trials, and provide hands-on support to remote team members as necessary -- up to 50% travel during peak periods. • Experience (>3 years) in systems engineering required. • Substantial (>5 years) experience in hydraulic system, off-road machinery engineering, automotive/aerospace engineering or related experience preferred.To Apply e-mail us your resume and salary requirements to:JNorcross@VisionGroupGlobal.com?

Category : Engineering
Location/City : MS - Olive Branch

Customer Service Manager - Mech Engineering

2010-04-21T16:16:13.397Z

Position Summary:Responsible for organizing, executing physical start-up, and management of a remote Service Center in Miami, Florida for a period of 2 to 5 years.? The main objective is to manage and oversee the physical RunWise confirmation test fleet,? ensuring customer vehicles are operational, functional, and telemetrics are communicating properly for each of the three customer locations in Miami.? This role serves as the main technical interface between the other Business Units in MS,? MI, IN, and periodic interface with the Ohio Business Unit.? Heavy customer interface is required on a daily/weekly basis with the objective of communicating results, interpreting customer feedbacks and issues, and identifying critical items involving the confirmation test fleet. This position will be held accountable for meeting engineering, safety, customer service, human resources, and site financial performance objectives.? A high degree of professionalism is required for this remote location.Key Requirements: Willing to relocate for two to five year assignment in Miami, Florida Mechanical engineering degree and/or strong engineering field experience. Strong Mechanical aptitude with superior trouble shooting skills, and ability to repair vehicles components. Strong knowledge of hydraulics, controls software, and familiarity with severe duty Class 8 vehicles. Strong facilitation skills with ability to work with multiple remote locations simultaneously. Ability to perform at the Working Manager? level. Demonstrated Customer Interface with professional demeanor prerequisite of a premium, world-class technology driven product. Keen awareness of providing exceptional customer service and ensuring vehicle up-time.? Strong Communication skills.? Must be able to communicate technical information to advanced engineering teams as well as explain technical information at a customer operational level.Key Attributes: Results and Customer Oriented. Demonstrated Strong Leadership skills Self-motivated and can work with little or no supervision. Ability to document problems, solutions, and describe system and vehicle diagnostic conditions. Strong Organizational and Prioritization skills required. High Integrity representing?the company?in a remote facility.To Apply e-mail us your resume and salary requirements to: JNorcross@VisionGroupGlobal.com

Category : Engineering
Location/City : FL - Miami

Online Video Sales Consultant - Cambridge, MA

2010-03-31T13:55:55.523Z

Online Video Sales Consultant

Location:

This position is based in Cambridge, Massachusetts, conveniently located near the Kendall Square stop on the Red line.

Description

We are looking for a highly motivated, results-oriented individual to spearhead our sales efforts into the SMB market.? The Online Video Consultant will be expected to respond in a timely fashion to inbound prospects using both written and verbal communication, close deals over the phone, and pass along larger qualified opportunities to the field sales team.? A technical background is not required, but an ability to quickly master basic technical concepts is a must.? Compensation will be heavily based on successful conversion of prospects to customers so a successful Online Video Consultant will have the ability to aggressively meet and exceed earning targets.? This is an entry level position; new grads are encouraged to apply!

Our Client provides online video platform used by media companies, businesses and organizations worldwide to publish and distribute video on the Web. Our on-demand platform is used by hundreds of professional publishers to power online video initiatives that reach over a hundred million Internet users every month.

Responsibilities
?Serve as the primary point of contact for inbound leads as well as trial account registrants.
?Accurately and meticulously record client information and details of correspondence in our CRM system, Salesforce.com.
?Qualify and rate prospects via phone and email.
?All contact must be made in a polite, effective, and efficient manner, working within the guidelines provided at all times.
?Maintain extensive knowledge of company products and how they serve our customers? needs, including features, benefits, and key examples of usage.
?Ensure company is represented in a professional and positive manner.

Qualifications

?Bachelor?s degree preferred but not required

?Motivation to consistently exceed expectations

?Excellent phone skills

?Professional phone etiquette with a confident, friendly voice

?Excellent verbal and written communication skills

?Ability to work in a team environment as well as individually

?Willingness to assist less experienced peers

?Proficient in Excel and Gmail

?Familiarity with Salesforce.com preferred but not required

Why you want to work for our client:
Our client is the leading online video platform. Media companies, businesses, and organizations worldwide use their technology to publish and distribute video that reaches more than 135 million unique viewers every month. They have worked hard to create a company where talented, passionate people can thrive in a culture that values individual empowerment, excellence, and collaboration. Working for our client gives you the chance to reshape how media is published and consumed worldwide while you develop your skills, grow your career, and have fun.

To apply, e-mail you resume, salary requirements and cover letter to JNorcross@VisionGroupGlobal.com

Category : Business Development
Location/City : MA - Cambridge

Contract Trainer - Scrum and Visual Studio

2010-03-23T14:54:55.317Z

Contract Trainer • Scrum and Visual Studio 2010 (travel US/Worldwide)

This Job is located Nationally and Worldwide. The right individual will be traveling to multiple locations to administer the courses.

This is a unique opportunity for the right person. We are looking to contract one or more trainers to help us run workshops where we will teach software development teams how to use Scrum and modern software engineering practices within Visual Studio 2010. This training will commence with Microsoft's launch of Visual Studio 2010 in April 2010.

Skills Required

2-3 years experience as a ScrumMaster
2-3 years experience with Visual Studio Team System/ALM
2-3 years experience with Agile practices (unit testing, TDD, CI, refactoring, emergent architecture, pair programming, etc.)
3-5 years of experience with Microsoft Visual C#
3-5 years of experience with .NET architecture
3-5 years of experience with SQL Server development
1-2 years coaching software development teams in agile practices
3-5 years training experience, both developing and delivering
Certified ScrumMaster (Scrum Alliance)

Skills Desired

Hands-on experience with Visual Studio 2010 and Team Foundation Server 2010
Writing experience (blogs, magazine articles, whitepapers, courseware, etc.)
Certified Scrum Practitioner (Scrum Alliance)
Certified Scrum Trainer (Scrum Alliance)

Additional Competencies

Facilitation skills in leading meetings, reviews, and retrospectives
Comfortable talking to teams of engineers and managers
Excellent public speaking skills
Strong knowledge and passion about Agile principles and practices
A self-starter who requires minimal supervision
Experience in problem solving
Excellent interpersonal and organizational skills
Ability to handle diverse situations and rapidly changing priorities
Experience with building and motivating teams
Ability to understand and resolve conflicts
Ability to communicate at all levels
Ability to travel, sometimes 2-3 weeks per month
Stamina (our workshops run 10 hours each day)
US passport holder

If this sounds like something you are qualified for and interested in, please send your resume and a paragraph explaining why you are the only one we should use.

Location: travel US/Worldwide

Compensation: You will be paid a daily rate + T&E This is a contract job.

Category : IT/Software Development
Location/City : US - Nationally & worldwide

A/V Conferencing Support Supervisor

2010-02-23T21:28:06.013Z

Job purpose:To provide audio visual (AV) and video conferencing support and management for meetings at a customer site in Charlotte, NorthCarolina.Duties: Coordinate scheduling and support for audio and video teleconferences and video presentations / videoprojectors and audio sound systems in a variety of conference rooms, offices and meeting rooms. Coordinate meeting space configurations and ensure that VTC equipment is compatible with all sites andoperational prior to meeting start times through set- up, test, launch and troubleshoot for video presentationsand audio and videoconferences. Conduct preventative maintenance, including Test and Upgrade of Software / Firmware, for Audio and Videoequipment. Perform test and diagnosis to isolate and determine defects and problems on AV and VCequipment and follow through to resolution. Update and close assigned Trouble tickets on a timely basis. Coordinate support for repair and/or RMA with IVCi vDesk and vendors as appropriate. Educate and instruct end users in the features and usage of advanced capabilities of the AV-VC integratedrooms, including video processing and distribution using video projectors, monitors, presentation soundsystems, VCR's, touch screen control panels, and laptops for computer-based presentations..TelePresence knowledge a major plus. Provide management reports on daily/ weekly/ monthly basis on activities performedKnowledge/Skill Requirements: Proven customer service experience Strong troubleshooting skills. Excellent written and verbal communications as well as analytical, design, leadership, and organizational skills Video Conferencing & AV Experience. Good Microsoft Office Skills

Category : IT/Networking/Hardware
Location/City : NC - Charolette

Remote Service Technician

2010-01-25T14:50:51.903Z

Title: Remote Service Technician
Department: Technical Support
Reports to: Field Tech Supervisor
Location: Baltimore, MD
Salary: $55,000 - $85,000 Full-Time

Company Information:
Our client is a leading integrator of managed enterprise collaboration solutions, including video conferencing, audio/visual, streaming, Web conferencing and managed conference services. From our headquarters in New York, and branch offices throughout the country, our client makes conferencing and audio/visual solutions easy to use, easy to manage, and easy to afford. • Thier numerous awards include ranking in the Inc. 500 Fastest Growing Private Company list for 2001, 2002, 2003 and 2004.

Job Description:

Provide onsite technical assistance for reported trouble tickets

Job summary:
Provide in-depth onsite support to Level 1 & Level 2 tech support as well as monitor events; and perform preventative maintenance.

Main job functions

Onsite Troubleshooting:

Responsible for onsite troubleshooting and repair of issues that cannot be resolved by the Hauppauge helpdesk.
Responsible for the onsite diagnosis of video conferencing implementations.
Required to coordinate complex problems to resolution by utilizing various resources such as vendors; manufacturers; internal technicians and documentation.
In House remote diagnostic support / trouble ticket resolution

Customer Service:

Provide pleasant and courteous service during all customer visits.
Perform Preventative maintenance on Audio Visual rooms
Responsible for prepping onsites by researching drawings; case notes and financial requirements for the job (Time and Material requirements; etc.)
Responsible for post mortem reporting • follow up activities; root cause analysis and financial information (hours spent; travel time; etc.)
Responsible for preparing and distributing site reports for work done and reporting back to the ticket owner status and future activities.
Phone Troubleshooting for first line troubleshooting using procedures and troubleshooting scripts to resolve customer problems.
Responsible for the accurate logging of all customer complaints.? This includes keeping problem tickets accurate with current status.
Process customer repair requests by coordinating with vendors and manufacturers. (RMA?s)
Required to coordinate complex problems to resolution by utilizing various resources such as vendors; manufacturers; internal technicians and documentation.

Summary of secondary job functions:

Process customer repair requests by coordinating with vendors and manufacturers. (Technical support & RMA?s)
Responsible for the timely closure of all problems assigned to you by the helpdesk.
You will be required to maintain documentation that assists the technical support group.? This will include maintenance of troubleshooting scripts as well as general documentation.
Maintain an accurate customer asset database
Flexibility
Teamwork and cooperation are required
Must be willing to openly accept new tasks
Some occasional off hours work may be required as needed.
Some travel outside of the Metropolitan Area will be required (~15-20%)
Other duties as required from time to time by the management to include (but not be limited to) occasionally back-filling roles due to over booking, vacation or back log on projects with occasional work off hours. This is purely as escalation policy would dictate.
Required to assist with time and materials on-site visits for non-trouble related activities.? This can include call monitoring.
Customer/ In-House Training and Support
Provide 2nd Level phone troubleshooting with vendors at remote locations as well as escalated calls within the helpdesk.?
Provide occasional phone support and 1st line troubleshooting both in house at headquarters and remotely.

Category : IT/Networking/Hardware
Location/City : MD - Baltimore

VHS Technician (CPhT certification preferred) - Contract to Hire

2010-01-12T19:27:54.077Z

Location: Glen Burnie, MD

Salary: $12-$13 p/hr contract to hire position. Full Benefits offered after 3 months worked if hired on as a permanent employee.

SUMMARY: Under the direction of the VHS/POS Supervisor, the successful candidate will work on a team of technicians, serving partner practices and pet owner clients to preserve the Veterinarian?Client?Patient?Relationship, while contributing to the acquisition, satisfaction and retention of customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Take inbound and outbound calls on a daily basis
Maintain assigned VHS/POS workflows daily
Transcribe prescription phone recordings on a daily basis
Provide feedback in team meetings on a weekly basis or as necessary
Ensure that all reporting and tracking spreadsheets are updated and maintained on a daily basis
Meet and exceed call metrics and goals including error rate, auto-refill, and email-capture
Assist clients and clinics with website walkthroughs and other various account related requests as necessary
Consult with Professional Services, the pharmacy, and the warehouse to resolve immediate attention issues
Document product problems and adverse reaction reports for the Professional Services department
Meet or exceed an 85% average on monthly QA scores

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required.

SKILLS AND COMPETENCIES
Mastery of basic policy knowledge and the ability to clearly communicate it to customers and representatives when applicable.

Basic skill sets, criteria and policy knowledge should include;
Basic knowledge of Excel, Word and PowerPoint applications
Established track record of meeting or exceeding performance metric goals
Strong problem solving and analytical skills
Knowledge of policies and procedures
The ability to effectively and efficiently navigate the PEGA system

Education/Experience:
High school diploma
*CPhT certification and Maryland state registration preferred

Computer Skills:
Ability to navigate in a Windows environment
Ability to operate all programs in the Microsoft Office Suite
Ability to create and manipulate Excel spreadsheets
Ability to operate Adobe Acrobat Reader and Windows Media Player

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the environment is moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The vision requirements include: close vision, peripheral vision, depth perception and ability to adjust focus.

Category : Medical/Health
Location/City : MD - Glen Burnie

Executive Recruiter/Account Manager (Full-Desk)

2010-01-05T20:45:24.513Z

Executive Recruiter (Full-Desk)Location: North Palm Beach, FLHours: 8:30am - 5:00pm M-FCompensation: CommensurateOur Company:
Vision Group Global Consulting, LLC (VGGC) is internationally focused executive search firm servicing clients in Healthcare, Pharmaceutical, Engineering, IT, Telecom, Energy, Manufacturing, Aerospace, Defense and Online/Interactive Media. We are a recruiter owned firm with access to all of the industry standard technologies and resources. We are looking for a Talented Recruiter / Account Executive interested in joining a team who welcomes creativity and a hunger to make money!Requirements: Will be expected to develop new business daily Must be willing to work in a TEAM environment Must be very organized Must have experience selling employment services (perm and/or contract) to Senior Management and Executives. Must have experience or be willing to work across multiple industries and work as a team to fill orders company wide. Must have a proven track record with references
To Apply:E-Mail your Resume and Cover Letter to: jnorcross@visiongroupglobal.comorFax to: (561) 904-6388

Category : Business Development
Location/City : FL - North Palm Beach

MCS Conference Coordinator

2010-01-05T18:42:42.153Z

Title:MCS Conference CoordinatorDepartmentManaged Conferencing ServicesReports to:MCS ManagerJob Description:Responsible for handling MCS customer inquiries via phone, instant messaging, and email into the managed conferencing services desk as well as bridging duties, and administrative duties.Job Summary:Ensure the successful launching of customer video conferences by coordinating customer requirements, and procedures.Main Job Functions: Responsible for the direction and flow of all calls into the MCS team.? Customer support for scheduling, monitoring of video conferences.? Monitor TMS for scheduling changes and confirm and update with customer as well as MCS internally. Log into video systems to diagnosis potential connection/quality issues.? Check packet loss on customer video systems.? Log all conference issues in reporting applications. Fulfills customer inquiries such as Site Certifications, scheduling VCs, system name changes, or general process and administrative type questions. Support our partner applications when faced with a customer support issue.Secondary Job FuntionsTraining • Receive training and certifications made available such as: • Certified Technology Specialist • Tandberg Certified Associate Partner Additional training asOpen trouble tickets for customer and internal operational issuesPerform special projects as directed by management team.?Minimum requirements Strong and proven background providing excellent customer service Proficiency with all Microsoft Office products Strong multitasking skills Quick learner Competitive personality flexibility and adaptability Ability to self prioritize tasks Excellent organizational skills and initiative are preferred as often work is done independently.? Composure under pressure is necessary. Flexibility to work any MCS shifts (24 hours/5 Days a week) Cover customer weekend VCs upon 6 months Process-oriented, with the ability to manage many tasks at once Have basic troubleshooting skills for issue resolution with regards to customer video conferencesAbilities preferred Understand the concepts and usage of various A/V and videoconference hardware/software As well, possess good interpersonal skills Strong and proven background providing excellent customer service Strong multitasking skills Quick learner Competitive personality with flexibility and adaptability Ability to self prioritize tasks Excellent organizational skills and initiative are preferred as often work is done independently.?

Category : IT/Networking/Hardware
Location/City : CA - San Francisco

Field Service Technician

2010-01-05T18:38:10.56Z

Title:Field Service TechnicianDepartment:Technical SupportReports to:Technical Support Manager?Job Description Provide onsite technical assistance for reported trouble ticketsJob summary Provide in-depth onsite support to Level 1 & Level 2 tech support as well as monitor events; and perform preventative maintenance.Main job functions Troubleshooting Responsible for onsite troubleshooting and repair of issues that cannot be resolved by the Hauppauge helpdesk. Responsible for the onsite diagnosis of video conferencing implementations. Required to coordinate complex problems to resolution by utilizing various resources such as vendors; manufacturers; internal technicians and documentation. In House remote diagnostic support / trouble ticket resolution Customer Service Provide pleasant and courteous service during all customer visits. Perform Preventative maintenance on Audio Visual rooms Responsible for prepping onsites by researching drawings; case notes and financial requirements for the job (Time and Material requirements; etc.) Responsible for post mortem reporting • follow up activities; root cause analysis and financial information (hours spent; travel time; etc.) Responsible for preparing and distributing site reports for work done and reporting back to the ticket owner status and future activities.Summary of secondary job functions Process customer repair requests by coordinating with vendors and manufacturers. (Technical support & RMA?s) Responsible for the timely closure of all problems assigned to you by the helpdesk. You will be required to maintain documentation that assists the technical support group.? This will include maintenance of troubleshooting scripts as well as general documentation. Maintain an accurate customer asset database Flexibility Teamwork and cooperation are required Must be willing to openly accept new tasks Some occasional off hours work may be required as needed. Some travel outside of the Metropolitan Area will be required (~15-20%) Other duties as required from time to time by the management to include (but not be limited to) occasionally back-filling roles due to over booking, vacation or back log on projects with occasional work off hours. This is purely as escalation policy would dictate. Required to assist with time and materials on-site visits for non-trouble related activities.? This can include call monitoring. Customer/ In-House Training and Support Provide 2nd Level phone troubleshooting with vendors at remote locations as well as escalated calls within the helpdesk.? Provide occasional phone support and 1st line troubleshooting both in house at headquarters and remotely.?Minimum requirements Strong and proven background providing excellent customer service Proficiency with all Microsoft Office products Strong multitasking skills; Quick learner? Competitive personality Flexibility and adaptability Ability to self prioritize tasks Excellent organizational skills and initiative are preferred as often work is done independently.? Composure under pressure is necessary Tandberg Certified (TCAP/TCEP) Strong understanding of Video Conferencing Strong understanding of Audio-Video essentials CTS Certification Solid background in Technical Support Must be a teamwork oriented individualAbilities preferred Must be able to multitask and work at a hectic pace Must be flexible and professional at all times Good interpersonal skills as communication will be required CTS Certification Strong understanding of Audio-Video essentials Understanding of control systems such as AMX and Crestron Some programming experience with control systems

Category : Logistics/Transportation
Location/City : CA - San Francisco

Technical Support Representative - Tier 1 (CA)

2010-01-05T18:34:52.45Z

Title:Technical Support Representative • Level 1Department:Technical SupportReports to:Technical Support Supervisor?Job DescriptionResponsible for first line troubleshooting of all phone incidents reported to Technical SupportJob summaryProvide first level technical troubleshooting for escalated problem tickets; exceptional customer service and coordination of issues to closure.Main job functionsTroubleshootingResponsible for first line troubleshooting using procedures and troubleshooting scripts to resolve customer problems.Responsible for the accurate logging of all customer complaints.? This includes keeping problem tickets accurate with current status.Process customer repair requests by coordinating with vendors and manufacturers. (RMA?s)Required to coordinate complex problems to resolution by utilizing various resources such as vendors; manufacturers; internal technicians and documentation.Summary of secondary job functionsMaintain an accurate customer asset databaseFlexibilityTeamwork and cooperation are requiredMust be willing to openly accept new tasksSome occasional off hours work may be required as needed.Other duties as required from time to time by the management to include (but not be limited to) occasionally back-filling roles due to over booking, vacation or back log on projects with occasional work off hours. This is purely as escalation policy would dictate.Occasional travel is possible.Customer/ In-House Training and SupportMinimum requirements Strong and proven background providing excellent customer service Proficiency with all Microsoft Office products Strong multitasking skills Quick learner Competitive personality Flexibility and adaptability Ability to self prioritize tasks Excellent organizational skills and initiative are preferred as often work is done independently.? Composure under pressure is necessary Tandberg Certified (TCAP/TCEP) Firm understanding of Video Conferencing Basic understanding of AV integration Solid background in Technical Support Excellent organizational skills and initiative Must be a teamwork oriented individualAbilities preferred Must be able to multitask and work at a hectic pace Must be flexible and professional at all times Good interpersonal skills as communication will be required CTS Certification Strong understanding of Audio-Video essentials Understanding of control systems such as AMX and Crestron

Category : IT/Networking/Hardware
Location/City : CA - San Francisco

Technical Support Representative – Level 1

2010-01-05T18:24:49.56Z

Title:Technical Support Representative • Level 1Department:Technical SupportReports to:Technical Support Supervisor?Job DescriptionResponsible for first line troubleshooting of all phone incidents reported to Technical SupportJob summaryProvide first level technical troubleshooting for escalated problem tickets; exceptional customer service and coordination of issues to closure.Main job functions Troubleshooting Responsible for first line troubleshooting using procedures and troubleshooting scripts to resolve customer problems. Responsible for the accurate logging of all customer complaints.? This includes keeping problem tickets accurate with current status. Process customer repair requests by coordinating with vendors and manufacturers. (RMA?s) Required to coordinate complex problems to resolution by utilizing various resources such as vendors; manufacturers; internal technicians and documentation.Summary of secondary job functions Maintain an accurate customer asset database Flexibility Teamwork and cooperation are required Must be willing to openly accept new tasks Some occasional off hours work may be required as needed. Other duties as required from time to time by the management to include (but not be limited to) occasionally back-filling roles due to over booking, vacation or back log on projects with occasional work off hours. This is purely as escalation policy would dictate. Occasional travel is possible. Customer/ In-House Training and SupportMinimum requirements Strong and proven background providing excellent customer service Proficiency with all Microsoft Office products Strong multitasking skills Quick learner Competitive personality Flexibility and adaptability Ability to self prioritize tasks Excellent organizational skills and initiative are preferred as often work is done independently.? Composure under pressure is necessary Tandberg Certified (TCAP/TCEP) Firm understanding of Video Conferencing Basic understanding of AV integration Solid background in Technical Support Excellent organizational skills and initiative Must be a teamwork oriented individualAbilities preferred Must be able to multitask and work at a hectic pace Must be flexible and professional at all times Good interpersonal skills as communication will be required CTS Certification Strong understanding of Audio-Video essentials Understanding of control systems such as AMX and Crestron?

Category : Customer Service
Location/City : NY - Hauppauge

MCS Conference Coordinator

2010-01-05T18:23:50.513Z

Title:MCS Conference CoordinatorDepartmentManaged Conferencing ServicesReports to:MCS ManagerJob Description:Responsible for handling MCS customer inquiries via phone, instant messaging, and email into the managed conferencing services desk as well as bridging duties, and administrative duties.Job Summary:Ensure the successful launching of customer video conferences by coordinating customer requirements, and procedures.Main Job Functions: Responsible for the direction and flow of all calls into the MCS team.? Customer support for scheduling, monitoring of video conferences.? Monitor TMS for scheduling changes and confirm and update with customer as well as MCS internally. Log into video systems to diagnosis potential connection/quality issues.? Check packet loss on customer video systems.? Log all conference issues in reporting applications. Fulfills customer inquiries such as Site Certifications, scheduling VCs, system name changes, or general process and administrative type questions. Support our partner applications when faced with a customer support issue.Secondary Job Functions Open trouble tickets for customer and internal operational issues. Training • Receive training and certifications made available such as:o • Certified Technology Specialisto • Tandberg Certified Associate Partnero • Additional training as appropriate Perform special projects as directed by management team.?Minimum requirements Strong and proven background providing excellent customer service Proficiency with all Microsoft Office products Strong multitasking skills Quick learner Competitive personality flexibility and adaptability Ability to self prioritize tasks Excellent organizational skills and initiative are preferred as often work is done independently.? Composure under pressure is necessary. Flexibility to work any MCS shifts (24 hours/5 Days a week) Cover customer weekend VCs upon 6 months Process-oriented, with the ability to manage many tasks at once Have basic troubleshooting skills for issue resolution with regards to customer video conferencesAbilities preferred Understand the concepts and usage of various A/V and videoconference hardware/software As well, possess good interpersonal skills Strong and proven background providing excellent customer service Strong multitasking skills Quick learner Competitive personality with flexibility and adaptability Ability to self prioritize tasks Excellent organizational skills and initiative are preferred as often work is done independently.?

Category : IT/Networking/Hardware
Location/City : NY - Hauppauge

Technical Support Representative - Level 2

2010-01-05T18:23:25.17Z

Title:Technical Support Representative • Level 2Department:Technical SupportReports to:Technical Support ManagerJob DescriptionResponsible for second line troubleshooting of all incidents reported to Technical SupportJob summaryProvide in-depth technical troubleshooting for escalated problem tickets and quick problem resolution.Main job functions Troubleshooting Responsible for second line troubleshooting of issues that cannot be resolved by level 1. Responsible for the accurate logging of all activities related to customer issues.? This includes keeping problem tickets accurate with current status. You will be required to coordinate complex problems to resolution by utilizing various resources such as vendors; manufacturers; internal technicians and documentation. Responsible for the timely closure of all problems assigned to you by Level 1. Customer Service Provide pleasant and courteous service during all customer calls.Summary of secondary job functions Process customer repair requests by coordinating with vendors and manufacturers. (RMA?s) Required to maintain documentation that assists the technical support group.? This will include maintenance of troubleshooting scripts as well as general documentation. Maintain an accurate customer asset database Flexibility Teamwork and cooperation are required Must be willing to openly accept new tasks Some occasional off hours work may be required as needed. Occasional travel outside the NY Metro area is possible. Other duties as required from time to time by the management of IVCi to include (but not be limited to) occasionally back-filling roles due to over booking, vacation or back log on projects with occasional work off hours. This is purely as escalation policy would dictate. Customer/ IVCi Training and Support Perform special projects as directed by management team.?Minimum requirements Strong and proven background providing excellent customer service Proficiency with all Microsoft Office products Strong multitasking skills Quick learner Competitive personality Flexibility and adaptability Ability to self prioritize tasks Excellent organizational skills and initiative are preferred as often work is done independently.? Composure under pressure is necessary Tandberg Certified (TCAP/TCEP) Firm understanding of Video Conferencing Firm understanding of AV integration CTS Certification Solid background in Technical Support Must be a teamwork oriented individualAbilities preferred Must be able to multitask and work at a hectic pace Must be flexible and professional at all times Good interpersonal skills as communication will be required CTS Certification Strong understanding of Audio-Video essentials Understanding of control systems such as AMX and Crestron Some programming experience with control systems?

Category : IT/Networking/Hardware
Location/City : NY - Hauppauge

Control Systems & Software Engineer

2009-12-29T16:03:07.403Z

Responsibilities Firmware research and development of embedded systems Digital Signal Processing (DSP) software and hardware design, with special emphasis on developing the architecture for control systems Requirements BS EE / BS ECE/CoE/Computer Science Master's Degree holders can apply At least 5 years experience in Design Engineering and/or Research & Development Adept programming skills Very strong experience in digital control systems Proficiency in MATLAB an advantage Able to do feedback loop analysis Background in Analog Design, C/C++, Assembly Programming an advantage

Category : Engineering
Location/City : PH - Quezon City

Project Manager - Rail Systems

2009-11-30T16:38:23.89Z

Pay Rate: DOE

Location: Kuala Lumpur, Malaysia (Housing, Car, Airfare including spouse - provided)

Contract Length: 4 yrs

Requirements:

10 + years in Rail / Transit Systems Design & Construction (Power Systems, Signaling etc...)
10+ years in Management/PM
International project experience preferred

Category : Engineering
Location/City : CA - Los Angeles