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MaxHire provides 24/7 access to our technical support system. If you require live support, our support staff are available Monday-Friday, 6:00 AM - 6:00 PM PST.
The MaxHire online user guide contains detailed procedural guides, troubleshooting tips and information for MaxHire users.
To access the online help, click the Help
button in the toolbar. 
For more technical questions and troubleshooting, our online support includes a searchable knowledge base of frequently asked questions. Click Customer Support Center from the Help menu in MaxHire or log in through our web site at https://www.maxhire.net/support-login.asp.
To contact MaxHire Technical Support, log in to our support site () to access our live help chat or to submit a support ticket. If you submit a ticket, a tracking number is automatically assigned to your issue, and our support staff will contact you by email. Response times to tickets are typically under 30 minutes during our normal business hours (Monday-Friday, 6:00 AM - 6:00 PM Pacific Time) for support requests submitted directly through MaxHire.
In MaxHire, click Help > Customer Support
Center.
The MaxHire support site will open. Scroll down
to the Contact Us section
and click the Technical Support
link.
Select the topic that matches with your question
and click Live Help to
start a live chat session with one of our support techs.
If you click Open
a Ticket, the MaxHire support request web page will open.
Enter a detailed description of the problem in the support request
form and click Submit.
Note
Please provide as much information
as possible when describing the problem (e.g., error messages, record
numbers, database information, etc.)
To inquire about an open support ticket, please email the support engineer with whom you have been working directly and reference your ticket number in the subject of the message.
