I have installed the Outlook Add-In toolbar and can't get it to work

Problem: The Outlook Add-In is disabled, does not appear, or is not responding.

 

If you have never installed the add-in, please see the MaxHire User Guide for information on installing and configuring the Outlook Add-In.

 

Occasionally MaxHire’s Outlook add-in may become disabled by Office updates or conflicts with other add-ins or internet security software.  Outlook 2007 is particularly prone to this behavior with conflicting components and any other add-ins should be removed prior to repairing the MaxHire Add-In.   

 

When this happens, please try the following solutions:

 

 

IMPORTANT Please note that you must complete ALL the steps on this page before receiving support for the Outlook Add-In.

 

Enabling the Outlook Add-in (Outlook 2003)

  1. From Outlook, click Help > About Microsoft Outlook > Disabled Items.

 

  1. Select maxhire.dll from the list of files and click Enable.

 

  1. Restart Outlook.

 

If the Outlook Add-In does not appear, or if it is not listed in the disabled programs, try turning on the add-in from MaxHire or running the Repair function to correct any errors.

 

Note  Note

On some versions of Outlook, the Disabled Items button only appears if one or more plug-ins is disabled.  

 

Enabling the Outlook Add-in (Outlook 2007)

  1. From Outlook 2007, click Help > Disabled Items.

  2.  Select maxhireoladdin.dll from the list of files and click Enable.

  3. Restart Outlook.

Adding or Repairing the Outlook Add-In

If the Outlook Add-In is enabled and you are still experiencing problems, running the Repair functionality in the Outlook Preferences window in MaxHire will often resolve some of the more common issues.

 

To repair the Outlook Add-In:

 

  1. Close Outlook.

  2. From MaxHire, click File > Outlook Preferences.

  3. If the Outlook Add-In section contains an Add button, the Outlook Add-In is not installed.

  4. Click Add to install the Outlook Add-In.

 

  1. If there is no Add button, under Outlook Add-In, click Repair.

 

  1. Click OK when prompted to confirm the change.

  2. Click OK to close the Outlook Preferences window.

  3. Restart Outlook.

 

If the Outlook Add-In does not appear, you must reinstall MaxHire to register the Outlook Add-In component.

 

 

What To Do Next  

If following these steps does not resolve your problem, please submit a support ticket and MaxHire Support will contact you shortly.

 

IMPORTANT Please note that you must complete these steps before receiving support for the Outlook Add-In.

 

 

For detailed information on configuring the Outlook Add-In, please see the MaxHire User Guide.